1896 Privacy Policy — How We Protect Your Personal Data
User privacy is a top priority at 1896. This page clearly explains how we collect, use, store, and protect your personal information as a platform user in Malaysia.
Last updated: 2026. This policy applies to all registered 1896 users.
When you register and use the 1896 platform, we collect several categories of information to ensure our services are delivered smoothly, securely, and in line with your needs as a user in Malaysia.
Account & Identity Information
- Full name as per your identity card or passport
- Active mobile phone number
- Registered email address
- Date of birth for age verification purposes
- Malaysian bank details for processing deposits and withdrawals in Malaysian Ringgit (MYR)
Device, Browser & Usage Data
- Device type, operating system, and browser version
- IP address and approximate location based on internet connection
- Login records and active session timestamps
- Pages visited and interaction patterns within the platform
- Technical diagnostic data when errors or system issues occur
All information collected by 1896 is used responsibly and solely for legitimate purposes related to operating the platform and delivering services to users in Malaysia.
Processes account registration, MYR deposits and withdrawals, identity verification, and ensures the security and integrity of the platform for every user session.
Analyses aggregated usage patterns to improve interface design, platform speed, and the relevance of content shown to Malaysian users.
Sends important account notifications, security updates, customer support responses, and relevant promotional information based on your preferences.
The 1896 platform uses cookies and similar tracking technologies to deliver a better user experience and ensure the platform functions correctly. Cookies are small text files stored on your device when you visit our platform.
- Session Cookies: Maintains your login status and preferences during an active session — automatically deleted when the browser is closed.
- Preference Cookies: Saves your preferred language and display settings for future sessions.
- Analytics Cookies: Collects anonymised usage data to help us understand how users interact with the 1896 platform.
You can manage or block cookies through your web browser settings. However, blocking session cookies may affect certain platform functions, such as the ability to stay logged in.
Continued use of the 1896 platform after receiving a cookie notice is considered consent to the use of cookies as described in this policy.
How We Protect Your Data
All 1896 user data is stored on servers protected with industry-standard SSL encryption. Access to user data is restricted to staff who require it to carry out their official duties.
We conduct regular security reviews and follow industry best practices to prevent unauthorised access, data breaches, and misuse of user information.
Sharing with Third Parties
1896 does not sell, rent, or disclose users' personal information to third parties for marketing purposes. Information may only be shared in the following limited circumstances:
- Approved payment providers for processing transactions in MYR
- Relevant authorities when required under Malaysian law
- Technical service providers bound by confidentiality agreements
As a 1896 platform user, you have certain rights regarding your personal data. We respect these rights and will assist you in exercising them through our available support channels.
You have the right to request a copy of the personal data we hold on your account. Requests can be submitted via our support email and will be processed within a reasonable timeframe.
If any information we hold about you is inaccurate or outdated, you have the right to request a correction. You can also update certain profile details directly in your 1896 account settings.
You may request the deletion of your account and personal data, subject to certain legal retention requirements. Contact 1896 support to initiate this process.
1896 reserves the right to update this privacy policy at any time. Users will be notified of any significant changes via in-platform notifications or their registered email address. The latest version of this policy is always available on this page, with a clearly indicated update date.
For any enquiries, requests or complaints regarding your privacy and personal data, please contact us by email at: [email protected]. Our team will attend to your enquiry in a timely manner. You may also refer to the FAQ for more information.
Questions About Your Privacy or Account?
Check our FAQ section or log in to manage your account settings and information directly.